Accessibility

Accessibility Statement

Our commitment to making the Breakaway Solutions website usable, accessible, and inclusive.

Last Updated: June 15, 2026

Breakaway Solutions is committed to making our website usable, accessible, and inclusive for as many people as possible.

We aim to provide a website experience that is clear, readable, navigable, and practical for visitors using different devices, browsers, assistive technologies, and accessibility settings.

Breakaway Solutions is based in Airdrie, Alberta, Canada.

This Accessibility Statement explains our current approach to website accessibility, the standards we aim to follow, known limitations, and how visitors can contact us if they experience difficulty using our website.

1. Our Commitment

We believe websites should be easy to use, easy to understand, and accessible to people with different needs, abilities, technologies, and browsing environments.

We are working to make the Breakaway Solutions website more accessible by focusing on:

Clear page structure
Readable text
Strong colour contrast
Keyboard-friendly navigation
Logical heading order
Descriptive links and buttons
Responsive layouts
Accessible forms
Helpful error messages where possible
Alternative text for meaningful images where appropriate
Reduced reliance on unnecessary motion or animation
Compatibility with common assistive technologies where possible

Accessibility is an ongoing process, and we expect to continue improving the website over time.

2. Accessibility Standards

We aim to follow recognized accessibility best practices, including the Web Content Accessibility Guidelines, commonly known as WCAG.

Where practical, we aim to align the Breakaway Solutions website with WCAG 2.1 Level AA principles. These guidelines focus on making web content more:

Perceivable
Operable
Understandable
Robust

We do not claim that every page, feature, file, or third-party tool on our website is fully compliant at all times. However, we aim to improve accessibility as we update, maintain, and expand the website.

3. Website Features That Support Accessibility

The Breakaway Solutions website may include accessibility-supporting features such as:

Clear headings and section structure
Readable font sizes
Strong visual contrast
Mobile-responsive page layouts
Consistent navigation
Descriptive call-to-action buttons
Forms with clear labels where possible
Clickable email links
Clean spacing between sections
Avoidance of unnecessary flashing or distracting effects
Browser-based zoom support
Compatibility with modern browsers and devices

We also aim to keep our content written in clear, practical language wherever possible.

4. Assistive Technology

We aim for the website to be usable with common assistive technologies and accessibility tools, including:

Screen readers
Keyboard navigation
Browser zoom
Voice control tools
Mobile accessibility settings
High contrast settings
Built-in operating system accessibility features

Because assistive technologies, browsers, devices, and operating systems vary, some experiences may differ depending on the technology being used.

5. Keyboard Navigation

We aim for important website functions to be usable with a keyboard where possible.

This includes navigation, links, buttons, forms, and interactive elements.

If you experience an issue using the website without a mouse, please contact us so we can review the issue.

6. Images and Media

We aim to provide alternative text for meaningful images where appropriate.

Some decorative images may not include detailed alternative text if they do not add meaningful information to the page.

If video, audio, or embedded media is added to the website in the future, we will aim to consider captions, transcripts, or alternative formats where practical.

7. Forms

We aim to make website forms clear and easy to complete. Where possible, forms should include:

Clear field labels
Simple instructions
Required field indicators
Logical form order
Helpful error messages
Mobile-friendly layouts

If you have trouble submitting a form, you can contact us directly at: contact@breakaway.solutions

8. Third-Party Tools and Content

Our website may use or link to third-party tools, platforms, embeds, scripts, forms, analytics tools, maps, videos, booking tools, advertising tools, or other services.

While we aim to choose reliable tools, we do not fully control the accessibility of third-party platforms or content. Third-party tools may include, but are not limited to:

Analytics tools
Advertising platforms
Embedded forms
Booking tools
Video platforms
Map tools
CRM or lead management tools
Chat or support tools
Website plugins or integrations

If a third-party tool creates an accessibility issue, we will make reasonable efforts to review the issue or provide an alternative way to access the relevant information where practical.

9. Known Limitations

We are continuing to improve the accessibility of the Breakaway Solutions website. Some limitations may exist, including:

Older content that may not fully meet current accessibility best practices
Third-party tools or embeds we do not fully control
Browser, device, or assistive technology differences
Temporary issues caused by updates, plugins, scripts, or design changes
PDF, image, or downloadable content that may not be fully accessible
Complex visual layouts that may require ongoing improvement

We do not claim perfect accessibility, but we are committed to making reasonable improvements over time.

10. Ongoing Improvements

Accessibility is not a one-time task. We aim to consider accessibility when creating new pages, updating existing pages, adding forms, changing layouts, publishing content, or adding new tools.

Our ongoing accessibility efforts may include:

Reviewing page structure
Improving heading hierarchy
Improving colour contrast
Adding or improving alternative text
Improving button and link clarity
Testing pages on mobile devices
Reviewing form usability
Reducing unnecessary animation
Improving readability
Reviewing feedback from users

11. Feedback and Support

If you experience difficulty using the Breakaway Solutions website, or if you notice an accessibility issue, please contact us.

When contacting us, it is helpful if you include:

The page URL where the issue occurred
A description of the problem
The device and browser you were using
The assistive technology you were using, if applicable
What you were trying to do when the issue happened

You can contact us at: contact@breakaway.solutions

We will make reasonable efforts to review accessibility feedback and respond where appropriate.

12. Alternative Access

If you are unable to access information on our website, you may contact us and request the information in another reasonable format where practical.

Depending on the request, we may be able to provide information by email, phone, document, or another suitable format.

13. Related Policies

This Accessibility Statement should be read together with our other website policies:

14. Changes to This Accessibility Statement

We may update this Accessibility Statement from time to time as our website, accessibility practices, tools, or legal requirements change.

The updated version will be posted on this page with a revised “Last Updated” date.

15. Contact Us

Questions, feedback, or accessibility support requests can be sent to:

Breakaway Solutions
Airdrie, Alberta, Canada
Email: contact@breakaway.solutions