Keep Your Website Live, Updated, and
Ready for Customers

Your website should not be something you only think about when it breaks. Breakaway provides reliable website maintenance and support for businesses that need their site updated, functional, and ready for customers.

0%
Abandonment Rate If mobile load time > 3 seconds.
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More Leads & Sales With just a tiny boost in page speed.
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Known Vulnerabilities Found in WP plugins in 2025.

Your Site May Be Live, But That Does Not Mean It Is Healthy

Websites do not maintain themselves. Updates get missed. Forms stop working. Pages slow down. Small issues stack up until the website becomes harder to trust, harder to use, and harder to rely on.

Silent Form Failures

Your website looks fine from the outside, but you are not completely sure if contact forms or checkout flows are actually routing properly.

Slow or Outdated Pages

Pages load slowly, plugins break after automatic updates, or your product, service, and team information is hopelessly outdated.

The Disappearing Developer

The person who built your site disappeared, is hard to reach, or small design changes take far too long to get done.

What We Maintain & Support

A complete technical support partnership covering the core deliverables your website needs to stay secure, fast, and functional.

Platform Updates

Routine core, theme, and plugin updates to ensure compatibility and patch security vulnerabilities without breaking your live site.

Secure Backups

Automated daily and weekly off-site backups so we can instantly restore your website in the event of a crash or data loss.

Form Testing

Proactive testing of your lead capture forms and email routing to guarantee that you never lose a prospect to a silent failure.

Content Edits

Handing off your small design changes, copy adjustments, blog uploads, and product inventory updates so your team doesn't have to.

Troubleshooting

Rapid response bug fixes for layout breaks, checkout errors, API connection issues, and general website glitches.

Performance Checks

Regular monitoring of page load speeds, uptime tracking, and core web vitals to ensure Google continues to favor your site.

How Website Support Works

A premium, 5-step process to ensure your website is fully protected and actively managed.

1

Initial Scope & Review

We review your platform and current setup to clarify exactly what needs to be maintained, updated, and fixed.

2

Maintenance Setup

We establish secure access, configure automated backups, and set up your direct communication workflow.

3

Core Support

We proactively handle routine updates, run security checks, process content edits, and troubleshoot broken features.

4

Monthly Review

Each month, we provide actionable recommendations based on site performance and security logs to improve UX.

5

Keep Moving

We provide continuous, reliable oversight so your website never sits neglected or vulnerable after launch.

Get Website Support

One-Time Fixes vs. Ongoing Support

A one-time fix solves a specific problem today. Ongoing support ensures the problem doesn't come back tomorrow.

Short-Term Solution

One-Time Fix

Best for isolated issues like a broken layout, a single bug, or a specific page edit that doesn't require constant attention.

  • Resolves an immediate pain point
  • No active monitoring for future issues
  • Does not include software or plugin updates
Recommended
Long-Term Partnership

Ongoing Monthly Support

Best for businesses that rely on their website for leads or sales and need a dedicated team to keep it secure and optimized.

  • Proactive security updates and backups
  • Continuous performance monitoring
  • Fast-tracked support for edits and bug fixes

Website Support Built Around What Your Site Actually Needs

We offer tailored levels of support based on the complexity of your website and how frequently you need us to step in.

Essential Website Care
For businesses that need regular website updates, backups, basic checks, and dependable support to keep the lights on.
  • Routine Platform Updates
  • Routine Plugin/Theme Updates
  • Reliable Backups
  • Uptime Monitoring
Get Essential Care
Priority Website Partner
For businesses with higher-traffic, e-commerce, or business-critical websites that need closer attention and more responsive support.
  • Everything in Growth Support
  • E-Commerce Product Updates
  • Checkout Troubleshooting
  • Priority Support Queue
  • Monthly Summary Reporting
Get Priority Partner
Pricing Note: Website maintenance is quoted based on your platform, website size, update needs, complexity, and support requirements.
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Frequently Asked Questions

What is included in website maintenance?

Depending on your support level, maintenance covers platform and plugin updates, regular backups, form testing, performance monitoring, broken link checks, small design changes, content updates, and troubleshooting.

Do you maintain websites you did not build?

Yes. As long as your website is built on a platform we support, we can step in, audit the current setup, and take over ongoing maintenance and troubleshooting.

Do you offer WordPress website maintenance?

Yes. WordPress requires consistent core, theme, and plugin updates to remain functional. We handle all WordPress updates and ensure compatibility so your site doesn't break.

Can you help if my website is broken?

Yes. We offer troubleshooting and bug fixes for layout issues, broken forms, plugin conflicts, and e-commerce checkout errors.

Do you support Shopify and WooCommerce websites?

Absolutely. We provide e-commerce support including product updates, page edits, checkout troubleshooting, and app/plugin reviews for both Shopify and WooCommerce.

Is website maintenance monthly or one-time?

One-time fixes may be available for specific issues, but ongoing monthly maintenance is usually the better fit for businesses that need regular updates, monitoring, and reliable long-term support.

How is website maintenance pricing determined?

Website maintenance is quoted on a custom basis depending on your specific platform, website size, update frequency, technical complexity, and the level of ongoing support required.

Can you make small website edits?

Yes. Our Growth and Priority plans include small design changes, copy updates, and image swapping to keep your site fresh.

Can you help update products, pages, or blog posts?

Yes. We can handle blog uploads, new page additions (when needed), and e-commerce product updates based on your support level.

What platforms do you support?

We actively support WordPress, WooCommerce, Shopify, Webflow, Framer, Wix, Squarespace, HubSpot, and GoHighLevel. Custom-coded websites are reviewed case by case.

Get Website Support

Tell us what kind of website you have, what needs attention, and how often you need support. We'll help you figure out the right maintenance approach for your site.