Who We Help • Physiotherapy Clinics

Marketing, Websites, Automation and IT Support for Physiotherapy Clinics

Breakaway provides marketing, website, automation and IT support for physiotherapy clinics and physical therapy practices. We help improve local visibility, make booking easier and support the systems behind the front desk.

Independent clinics
Multi-location practices
Clinic owners and practice managers
Clinic Admin Dashboard
Appointments
Inquiries
Practitioners
Waitlist
Today's Schedule
MJ
Mark Jenkins
Initial Assessment (Pelvic Health)
9:00 AM
SL
Sarah Li
Follow-up (Vestibular Rehab)
10:30 AM
Book Session
Location
Downtown Clinic
Reason for Visit
Initial Assessment
See Availability
Confirmed
Booking Synced
Serving Canada and the United States
Works alongside existing clinic systems and vendors
Project-based or ongoing support
Healthcare-related and multi-location experience
No commitment until you approve the proposal

What Does Your Clinic Need Most Right Now?

Built for clinic owners, practice managers and teams responsible for marketing, administration or multiple locations. Choose the area closest to what your clinic is trying to improve.

Marketing Websites

Help More Local Patients Find the Clinic

Local SEO and Google visibility
Paid advertising
Treatment, service and location pages
Tracking inquiries and booking actions
Explore Marketing Support →
Websites Marketing

Make the Website and Booking Path Easier to Use

Clear service and practitioner information
Better paths into the clinic’s existing booking system
Location, hours, direct billing and first-visit information
Conversion tracking
Explore Website Support →
AI & Automation Websites

Reduce Repetitive Front-Desk Work

Inquiry routing
Clear answers to common patient questions
Administrative form workflows
Fewer repetitive front-desk questions
Explore Automation Support →
AI & Automation Marketing

Keep Appointment Communication Clear

Appointment instructions
Reminder and rescheduling workflows
Waitlist communication
Approved nonclinical email and SMS communication
Explore Communication Workflows →
IT & Systems

Organize Staff Access, Accounts and Backups

Microsoft 365 and clinic email
User accounts and permissions
Staff onboarding and offboarding
Backups and recovery planning
Explore IT & Systems Support →
Marketing Websites AI & Automation IT & Systems

Keep Multiple Locations Consistent and Connected

Consistent location pages and visibility
Shared access and account organization
Connected administrative workflows
Vendor coordination and reporting
Talk to Us About Multiple Locations →

One Clinic. Two Sides to Support.

Patients see the website, search results, service information and booking path. Your team relies on email, staff access, files and dependable systems behind the scenes. Breakaway can support both.

Patient-Facing Experience

Local search and paid advertising
Treatment, practitioner and location pages
Booking and first-visit information
Email and content marketing

Systems Behind the Front Desk

Inquiry and appointment workflows
Clinic email, accounts and staff access
Shared files, cloud systems and backups
Vendor coordination and system support
Designed to work alongside the booking, EMR and practice-management tools your clinic already uses.

Help More Local Patients Find and Book the Clinic

Make it easier for people to find the clinic, understand its services and take the right next step.

SEARCH

Local SEO, Google Business Profile support, paid search and location visibility.

UNDERSTAND

Clear treatment, service, practitioner and location information.

CHOOSE

Help visitors compare appointment types, practitioners and locations.

BOOK

Guide visitors into the clinic’s existing booking platform with a clear next step.

What Patients Need to Find Before They Book

Good physiotherapy website design should make the important details easy to find before someone calls or books. Breakaway can help organize clear pages and information for:

Appointment Information

  • Initial assessments
  • Follow-up appointments
  • What to expect at the first visit

Billing & Referrals

  • Direct billing & Referrals
  • WCB, WSIB, ICBC or WorkSafeBC where relevant
  • Direct access information for U.S. clinics

Location & Access

  • Hours and locations
  • Parking and physical access
  • Website and booking accessibility

Practitioners & Services

  • Practitioner profiles, credentials and areas of practice
  • Treatment and service pages

Related Breakaway Services

Make Inquiry and Appointment Communication Easier to Manage

Clear administrative communication can reduce back-and-forth, help patients know what to do next and give the front desk more time for work that requires a person.

INQUIRY OR BOOKING

A visitor submits a question or chooses an appointment path. Breakaway can help route the inquiry and provide approved next-step information.

Inquiry routing
Administrative form workflows
Appointment instructions

APPOINTMENT INFORMATION

Clear instructions can explain what to bring, where to go and what happens next.

REMINDER, RESCHEDULING OR WAITLIST

Approved workflows can send reminders, rescheduling instructions and waitlist messages.

Reminder setup
Rescheduling instructions
Waitlist communication
Review requests where permitted
General newsletters and clinic updates

GENERAL CLINIC FOLLOW-UP

The clinic can send review requests where permitted, newsletters and other nonclinical updates.

Note: Breakaway supports administrative and general clinic communication. Clinical plans of care, treatment adherence and clinical follow-up remain with the clinic.

Support the Systems Your Team Uses Every Day

A clinic can have strong marketing and still struggle when staff access, email, shared files, backups or vendor responsibilities are unclear.

For a Single Clinic
For Multiple Locations

Email and Cloud Systems

Microsoft 365, Outlook, Exchange and Google Workspace where applicable

Staff Access

User accounts, permissions, onboarding and offboarding

Files and Administration

Shared email, files, website access and domain administrator access

Protection and Continuity

Multi-factor authentication, backups and recovery planning

Business Tools and Vendors

CRM setup, cleanup and coordination with current providers

Local Visibility

Consistent location pages and Google Business Profile organization

Brand and Website Standards

Shared service information and location-specific content

Staff Access

Centralized onboarding with location-specific permissions

Shared Systems

Files, communication and new-location technology setup

Reporting and Coordination

Marketing and inquiry reporting by location, vendor coordination and support alongside internal IT

Breakaway has experience supporting healthcare-related businesses, multi-location organizations and new office technology setups across North America.

Clear Boundaries. Responsible Support.

Healthcare advertising, privacy and accessibility requirements differ across provinces and states. Breakaway can support clearer processes and privacy-conscious systems, while the clinic remains responsible for clinical work and the rules that apply to its operations.

Breakaway Can Support:

Marketing, websites and patient-facing information
Nonclinical forms, inquiry routing and appointment communication
Business email, accounts, files, backups and security practices
Clinic review processes and coordination with existing vendors

The Clinic Remains Responsible For:

Clinical decisions, treatment, records and documentation
Practitioner credentials, regulated titles and clinical claims
Billing decisions, claim adjudication and patient consent
Legal and regulatory requirements in each jurisdiction

Breakaway does not provide physiotherapy, legal advice or regulatory certification, and does not guarantee compliance.

Relevant Experience Across Marketing, Websites and Business Systems

Breakaway has supported businesses with marketing, websites, automation, email, cloud systems, user access, backups, CRM cleanup and multi-location workflows. This experience helps the team coordinate work across the patient-facing and operational sides of a clinic.

Marketing and Websites

Paid advertising management
SEO, content strategy and AI search
Website and landing-page development
Conversion rate optimization

Automation and CRM

Inquiry routing and administrative workflows
Email and SMS setup
CRM setup and cleanup
Workflow automation

IT and Systems

Microsoft 365, Outlook, Exchange and Google Workspace
Azure, AWS, SharePoint and Teams
User access, onboarding and offboarding
Backups, recovery and multi-location support
Breakaway can also work alongside internal teams and existing marketing, software and IT providers.

How Working With Breakaway Works

01
Start the Conversation

Tell us what has changed at the clinic and what you want to improve.

02
Review the Current Setup

We review the relevant marketing, website, workflows or systems before recommending work.

03
Get a Custom Proposal

The clinic receives a clear scope based on its priorities, current tools and locations.

04
Let’s Get to Work

Breakaway coordinates the approved project or ongoing support with the clinic and any existing providers.

Project-based or ongoing support
Use one service area or several
Work alongside existing vendors or internal teams
No commitment until you approve the proposal

Common Questions From Clinic Owners

Yes. Breakaway can improve the website, marketing and administrative systems around the tools your clinic already uses. We do not replace the clinical platform, and any technical connection or data flow is reviewed before it is included in the scope.
No. You can start with one focused project or combine several service areas. Website and system projects may be project-based, while marketing, maintenance, automation and IT support may be ongoing. The proposal will reflect what your clinic actually needs.
Yes. Breakaway serves clinics across Canada and the United States. Terminology and requirements differ by province and state, so the approach is adjusted to the clinic’s location and responsibilities.
Yes. Support may include location pages, local visibility, shared systems, staff access, administrative workflows, reporting, new-location setup and vendor coordination.
Breakaway can help configure approved, nonclinical communication such as booking instructions, reminders, rescheduling information, waitlist messages and general clinic updates. The clinic remains responsible for consent, clinical communication and applicable requirements.
Support may include Microsoft 365, clinic email, cloud systems, user accounts, permissions, onboarding, offboarding, shared files, backups, recovery, cybersecurity and coordination with current providers.
Pricing and timing depend on the services, number of locations, current setup and scope of work. Breakaway provides a custom proposal before work begins. Website and system projects have defined project timelines, while SEO and ongoing marketing develop over time. No specific result or timeline is guaranteed.
No. Breakaway does not provide physiotherapy, make clinical decisions, create clinical documentation, adjudicate billing claims, provide legal advice or guarantee regulatory compliance.

Let’s Talk About What Your Clinic Needs Next

Tell us what has changed, what you are trying to improve and which systems your clinic already uses. We’ll ask a few questions before recommending anything.

Recommendations based on your current setup
Project-based or ongoing support
Work with one service area or several
No commitment until you approve the proposal
Email Us Directly
contact@breakaway.solutions

Do not submit patient names, medical information or other clinical details through this form.